Manage rehabilitation or return to work programs

Topics covered
  • Analyse claims
  • Establish rehabilitation or return to work programs
  • Monitor and evaluate rehabilitation or return to work programs

Manage mediation process

Topics covered
  • Develop mediation guidelines
  • Prepare for mediation
  • Settle disputes through mediation
  • Finalise and review mediation

Manage human resource services

Topics covered
  • Determine strategies for the delivery of human resource services
  • Manage the delivery of human resource services
  • Evaluate human resource service delivery
  • Manage integration of business ethics in human resource practices

Manage employee relations

Topics covered
  • Develop employee and industrial relations policies and plans
  • Implement employee relations policies and plans
  • Manage negotiations to resolve conflict

Develop and manage performance management processes

Topics covered
  • Develop integrated performance-management processes
  • Facilitate the implementation of performance-management processes
  • Co-ordinate individual or group learning and development

Develop a workplace learning environment

Topics covered
  • Create learning opportunities
  • Facilitate and promote learning
  • Monitor and improve learning effectiveness

Manage recruitment selection and induction processes

Topics covered
  • Develop recruitment, selection and induction policies and procedures
  • Recruit and select staff
  • Manage staff induction

Manage workforce planning

Topics covered
  • Research workforce requirements
  • Develop workforce objectives and strategies
  • Implement initiatives to support workforce planning objectives
  • Monitor and evaluate workforce trends

We are here for you!

The Dolph team is a proud group of like-minded individuals who care about our students' needs. We are passionate about teaching, and helping you create a better tomorrow for yourself, today.



© 2017 Dolph Business School. RTO No. 41480.