Manage rehabilitation or return to work programs

Topics covered
  • Analyse claims
  • Establish rehabilitation or return to work programs
  • Monitor and evaluate rehabilitation or return to work programs

Manage mediation process

Topics covered
  • Develop mediation guidelines
  • Prepare for mediation
  • Settle disputes through mediation
  • Finalise and review mediation

Manage human resource services

Topics covered
  • Determine strategies for the delivery of human resource services
  • Manage the delivery of human resource services
  • Evaluate human resource service delivery
  • Manage integration of business ethics in human resource practices

Manage employee relations

Topics covered
  • Develop employee and industrial relations policies and plans
  • Implement employee relations policies and plans
  • Manage negotiations to resolve conflict

Ensure a safe workplace (Australian standards)

Topics covered
  • Establish a work, health and safety (WHS) management system in a work area
  • Establish and maintain effective and compliant participation arrangements for managing WHS in a work area
  • Establish and maintain procedures for effectively identifying hazards and assessing risks in a work area
  • Controlling risks in a work area
  • Evaluate and maintain a work area WHS management system

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The Dolph team is a proud group of like-minded individuals who care about our students' needs. We are passionate about teaching, and helping you create a better tomorrow for yourself, today.

MAGNITUDO VESTRA!


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