SC-INC401 – Apply principles of professional practice to work in the financial services industry

In this short course, you will learn will learn how to identify the scope, sectors, and responsibilities of the financial services industry. This includes being able to recognise external elements that influence the financial services sector.  The course will also cover the relevant legislation within the financial services sector and being able to review your own practices to ensure they are in line with organisational policies, guidelines and procedures whilst maintaining a compliant and ethical approach.

This module is part of our Certificate IV in Accounting and Certificate IV in Bookkeeping courses. If you would like to get credit for this module towards your accounting or bookkeeping course, we are able to offer an assessment component to this short course.

The course will also cover policies and strategies in relation to environmental sustainability. You will learn about endorsement and incorporation of the triple bottom line principles in work planning. This will also include the ability to analyse, evaluate and check relevant documents including reports and calculations and discuss your findings with relevant stakeholders.

You will get an understanding of the importance of being a role model, and support the team to identify problems and provide feedback. You will also learn how you can encourage your team to participate and to take responsibility for the tasks to ensure there is no impact on performance.

You will learn how to effectively manage your own time and resources by planning and prioritising tasks, and identifying who in your team as the ability to work autonomously, whilst ensuring you and your team are adjusting to changes in technologies and work procedures in a timely manner.

Finally, the course will cover how to seek professional development opportunities, and identify and review personal development needs and goals.

Plan and manage conferences

Topics covered
  • Plan, promote and organise conferences
  • Co-ordinate and follow up on conference proceedings

Manage quality customer service

Topics covered
  • Plan to meet internal and external customer requirements
  • Ensure the delivery of quality products and services
  • Monitor, adjust and review customer service

Manage a franchise operation

Topics covered
  • Establish and implement procedures for managing a franchise operation
  • Review a franchise operation

Ensure a safe workplace (Australian standards)

Topics covered
  • Establish a work, health and safety (WHS) management system in a work area
  • Establish and maintain effective and compliant participation arrangements for managing WHS in a work area
  • Establish and maintain procedures for effectively identifying hazards and assessing risks in a work area
  • Controlling risks in a work area
  • Evaluate and maintain a work area WHS management system

Develop and implement crisis management plans

Topics covered
  • Develop crisis management plans
  • Implement crisis management plans
  • Review crisis management plans
  • Update crisis management plans

Manage operational plan

Topics covered
  • Develop operational plans
  • Plan and manage resource acquisition
  • Monitor and review operational performance

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The Dolph team is a proud group of like-minded individuals who care about our students' needs. We are passionate about teaching, and helping you create a better tomorrow for yourself, today.



© 2017 Dolph Business School. RTO No. 41480.