Dolph Business School is a Registered Training Organisation (RTO No. 41480, CRICOS Provider No. 03642G) and operates in accordance with applicable legislation and the Standards for Registered Training Organisations 2015 and the National Code. Dolph Business School charge fees for services provided to students undertaking a course of study. These fees are for items such as administrative support, student services as well as the applicable training and assessment services.
Fees are payable within 7-days of receiving an invoice from Dolph Business School. 50% of the tuition fees are to be paid when the student accepts a place at Dolph Business School (usually 1-2 weeks of submitting an enrolment form). The remaining 50% of the tuition fees are due 2-weeks before the commencement of study period 2. Fees for the workbooks are due 2-weeks prior to the commencement of the course.
Payment methods include bank transfer, or credit card. Should you require a payment plan, please speak to one of our Student & Administration Support team members prior to enrolling.
Dolph Business School may cancel an enrolment or discontinue training if fees are not paid by the due date.
Should you have difficulty paying your fees by the due date, please speak to our Student and Administration Support Manager to discuss any flexible payment options that may be available for your circumstance.
If a student is offered a payment plan and the student defaults on the agreed payment plan, the student may not be considered for subsequent payment plan requests. The debt becomes payable in full immediately or the student may be suspended from further training. This in turn, may result in the cancellation of your student visa.
Responsibility for training quality
Dolph Business School is responsible under the National Vocational Education and Training Regulator Act 2011 for the quality of the training and assessment being delivered in this course and for the issuance of all AQF certificates.
Please refer to the Student Handbook for further information on all student rights and obligations.
Our guarantee to you
If, for any reason, Dolph Business School is unable to fulfil its service agreement with a student, Dolph Business School will refund the student’s proportion of fees paid for services not yet delivered.
Changes to terms and conditions
Dolph Business School reserves the right to amend the conditions of the student’s enrolment at any time. If amendments are made that effect the student’s enrolment the student will be informed 7-days prior to changes taking effect.
Can I get a refund?
Yes – please refer to the table of refunds on the next page.
How do I get a refund?
To obtain a refund you are required to complete the Deferral, Suspension or Withdrawal form, and a Refund Request Form. Where refunds are approved, the refund payment will be paid via electronic funds transfer using the authorised bank account nominated by you. This payment will be made within 14-days from the time your refund request is approved.
Any refunds for monies paid for your Overseas Student Health Cover, accommodation and pick up will need to be discussed directly with the respective providers. Dolph Business School does not have any jurisdiction over the refund policies of the respective providers for these services as they are not provided by Dolph Business School.
Tuition Assurance Policy
Dolph Business School has a responsibility to comply with the Australian Government’s Tuition Protection Service framework. This initiative was set up to assist international students in the event their education providers are unable to fully deliver their course of study. You can find out more about the initiative on the Tuition Protection Service website.
Table of Refunds
(Visa application must have been submitted at least 6-weeks prior to the course commence date to qualify)
|At any time||Full fees paid*||Refund Request
Proof of VISA Refusal
|Visa Renewal Refusal||After course has commenced||Nil||Not applicable|
|At any time||Nil||Not applicable|
|Withdrawal, Transfer or Enrolment Cancellation
(if approved by
Dolph Business School)
|Greater than 28 days before the commencement of the course||Full fees paid*||Refund Request
Deferral, Suspension or Withdrawal form
|Less than 28 days before the commencement of the course||50% of fees paid*||Refund Request
Deferral, Suspension or Withdrawal form
|After the course has commenced||Nil||Not applicable|
|Default by Dolph Business School||Before the commencement of the course||Full fees paid||Not applicable|
|After the course has commenced||Proportion of fees paid for services not yet delivered**||Not applicable|
|* Fees paid minus the non-refundable application fee of AUD$375 minus any agent commissions paid and any bank transfer fees that may apply
** For example, if only 2 units have been delivered and you have paid for 4 units, you will be refunded the amount equivalent to the 2 units undelivered.
NB. Any refunds for monies paid for your Overseas Student Health Cover, accommodation and pick up will need to be discussed directly with the respective providers. Dolph Business School does not have any jurisdiction over the refund policies of the respective providers for these services as they are not provided by Dolph Business School.
Schedule of Fees and Charges
|BSB50215 Diploma of Business
Note: Individual unit of competency cost for the purpose of RPL: $1,100
|BSB51915 Diploma of Leadership and Management
Note: Individual unit of competency cost for the purpose of RPL: $983
|BSB51415 Diploma of Project Management
Note: Individual unit of competency cost for the purpose of RPL: $1,233
Other fees and charges
|Credit Transfer Administration fee||Nil|
|Copy Fee. Required where a student requests a photocopy of their student record||$10.00 (Incl. GST)|
|Re-issuing a certificate, qualification or statement of attainment||$33.00 (Incl. GST)|
|Workbooks (per course) including delivery
NB. Not applicable to online courses
|$350 (Exc. GST)|
|Replacement of issued learning / reference workbook (per workbook) including delivery||$75.00 (Incl. GST)|
|Transfer of training programs / courses||$155.00 (Incl. GST)|
|Dishonour Direct Debit Payment Fee||$10 (Incl. GST)|
We are here for you!
The Dolph team is a proud group of like-minded individuals who care about our students' needs. We are passionate about teaching, and helping you create a better tomorrow for yourself, today.