Leadership & Management

Implement continuous improvement

Topics covered Implement continuous improvement systems and processes Monitor and review performance Provide opportunities for further improvement

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Lead and manage effective workplace relationships

Topics covered Manage information and ideas Establish systems to develop trust and confidence Manage the development and maintenance of networks and relationships Manage difficulties to achieve positive outcomes

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Lead and manage team effectiveness

Topics covered Establish team performance plans Develop and facilitate team cohesion Facilitate teamwork Liaise with stakeholders

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Develop and use emotional intelligence

Topics covered Identify the impact of your own emotions on others in the workplace Recognise and appreciate the emotional strengths and weaknesses of others Promote the development of emotional intelligence in others Utilise emotional intelligence to maximise team outcomes

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Build and sustain an innovative work environment

Topics covered Lead innovation by example Establish work practices that support innovation Promote innovation Create a physical environment which supports innovation Provide learning opportunities

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Manage people performance

Topics covered Allocate work Assess performance Provide feedback Manage follow-up

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BSB51915 Diploma of Leadership and Management

Are you a born leader? Do you want to learn and develop valuable leadership skills? Do you want to advance your career into a Management position? This course is for you.

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We are here for you!

The Dolph team is a proud group of like-minded individuals who care about our students' needs. We are passionate about teaching, and helping you create a better tomorrow for yourself, today.



© 2017 Dolph Business School. RTO No. 41480.